When White went to his email to see if he could see evidence of the withdrawal his email he gave to DraftKings was filled with spam. 'Not only could I not get to anyone, but you have the hackers gloating,' White said. At least one of the replies appeared to be from a hacker, telling people how to do it and exclaiming 'free money!' He went to DK_Assist on Twitter, a customer service page and saw this message. He was asked to fill out a form that promised to get back to him. It said it took him to another page that wasn't a live chat. There was a link to click for a live chat. He searched for a customer service number for DraftKings. They changed his phone number so that he couldn't get back in. DraftKings said it sent him a text to the number on file.Īnd that's when he realized he was definitely hacked.
'It was withdrawing it from my bank card that I used for my deposits,' White said.
White, a 40-year-old from Tennessee, was flabbergasted. On the bank's app, she saw five consecutive withdrawals of $500. Justin White was on vacation in New York on Sunday night when his wife Lisa noticed something was happening with the couple's bank account.
